Customer Service Makes For Happy People
Customer service is, well, just that. It is a method of serving a customer. Oddly, it is one aspect of business that is overlooked.
The two key words here to consider are: customer and service. The customer is the person who decides to patronize a business and service is the responsibility of the shop/business owner. I’m puzzled as to why shop owners at some businesses I patronize make me responsible for servicing them with a “hello” or “may I please get some help”.